Terms and Conditions - Last Updated 07/08/2025

Terms of Service

Welcome to Auto Express! These Terms of Service ("Terms") govern your use of our services, website, and any communication between you and Auto Express.

1. Services Provided
Auto Express provides vehicle state emissions inspections and related automotive compliance services. All services are subject to availability and may be updated or modified at our discretion.

2. Appointments & Cancellations
Appointments can be made online, by phone, or in person. We kindly ask for at least 24 hours' notice for any cancellations. Missed appointments or last-minute cancellations may result in a cancellation fee.

3. Pricing & Payment
All pricing is subject to change without prior notice. Payment is due upon completion of service unless otherwise arranged. We accept most major credit/debit cards, cash, and other approved payment methods.

4. Warranty & Liability
We take pride in providing accurate inspections and professional service. However, Auto Express is not responsible for any post-inspection vehicle issues, misuse, or subsequent mechanical failures. Liability is limited to the scope of the inspection service provided.

5. Intellectual Property
All content on our website—including logos, text, images, and design elements—is the property of Auto Express and may not be used or reproduced without written permission.

6. SMS Messaging Terms
By opting in to receive SMS messages from Auto Express, you agree to receive texts related to appointment confirmations, reminders, service updates, promotions, and other important notices.

You can opt out at any time by texting "STOP" to our number. After you send "STOP," you will receive one final message confirming your opt-out. To resubscribe, you may opt in again through our site or by contacting us.

If you need help, reply with "HELP" or reach us directly at:

Email: [email protected]
Phone: +1 704-741-4782

Please note:
Carriers are not responsible for delayed or undelivered messages. Message and data rates may apply. Message frequency varies.

For more information on how we handle your data, please review our Privacy Policy.

7. Modifications to Terms
We may update these Terms at any time. Continued use of our services implies acceptance of any changes made.

8. Governing Law
These Terms shall be governed by the laws of the State of North Carolina, without regard to its conflict of law provisions.