Privacy Policy - Last Updated 07/09/2025

Privacy Policy

At Auto Express, your privacy matters to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our emissions inspection services.

1. Information We Collect

Personal Information
We may collect the following details when you schedule an inspection or contact us:

Name

Phone number

Email address

Vehicle information

Payment details

Automatically Collected Information
When you interact with our website, we may collect technical data such as:

IP address

Browser type and version

Pages visited

Time spent on our website

2. How We Use Your Information

We use the information we collect to:

Book and manage inspection appointments

Provide and improve our services

Communicate service updates or reminders

Send marketing content (only with your consent)

Ensure compliance with state vehicle inspection regulations

3. Sharing Your Information

We do not sell or rent your personal information. We may share limited data with third-party partners who help us operate our scheduling systems, CRM tools, and payment platforms. These partners are required to protect your data and may not use it for their own purposes.

All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with third parties, except for aggregators and service providers that enable our text messaging systems.

We will never share mobile information with third parties or affiliates for marketing or promotional use. Sharing to subcontractors strictly for customer service support is permitted.

4. Data Security

We follow industry-standard practices to keep your personal data secure, both online and offline. Only authorized team members have access to this information. We store your data only as long as needed to fulfill our services or meet legal requirements, after which it is deleted or anonymized.

5. Your Choices

You may:

Opt out of promotional texts or emails at any time

Request a copy, update, or deletion of your personal data by contacting us directly

6. Cookies

Our website may use cookies to improve user experience. You can disable cookies through your browser settings if preferred.

7. Policy Updates

We may update this policy from time to time. Any changes will be posted on our website with the updated revision date.

8. Contact Us

If you have any questions about how your data is handled, contact us at:

Email: [email protected]
Phone: +1 704-741-4782

9. Opt-Out Procedures

You can opt out of receiving text messages by replying “STOP” to any message. We will confirm your request and stop further communications. For help, reply “HELP” or contact us using the information above.